Responding to a personal crisis.

One client is a widow who lives by herself in a town near to our office in New Providence, NJ. While she was out, she suffered a break-in. She called us even before she called the police—because she didn't know what to do. One of our advisors dropped everything and went to her house. The advisor helped the woman call the police and stayed with her until the client felt secure. We then helped the client get the locks changed.